Knowledge Base
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Get Started
Learn more about getting started in Dealer Admin. -
Search
Learn how to search in Dealer Admin. -
Customers
Learn how to navigate the customers page. -
Systems
Learn how to install and manage your customers' systems in Dealer Admin. -
Perform System Tests
Learn how to remotely test a system. -
Programming Overview
Learn how to remotely program your customers' systems. -
Templates
Learn about templates in Dealer Admin. -
Devices
Learn how to manage devices on your customers' systems through Dealer Admin. -
Outputs
Learn how to manage outputs on your customers' systems in Dealer Admin. -
Access Control Doors
Learn how to configure access control doors in Dealer Admin. -
Key Fobs
Learn how to configure key fobs in Dealer Admin. -
Video Devices
Learn how to configure video devices in Dealer Admin. -
Z-Wave
Learn how to manage Z-Wave devices in Dealer Admin. -
Monitoring Center
Learn how to manage receivers and configure monitoring centers in Dealer Admin. -
Profiles
Learn how to configure profiles in Dealer Admin. -
User Codes
Learn how to manage user codes on your customers' systems in Dealer Admin. -
App Users
Learn how to manage Virtual Keypad app users through Dealer Admin. -
Schedules
Learn how to configure and manage schedules on your customers' systems in Dealer Admin. -
Log In as a Customer
Learn how to log in as a customer in Dealer Admin. -
System Status
Learn how to use the system status page in Dealer Admin. -
Reset Sensors
Learn how to reset sensors in Dealer Admin. -
Mobile Bluetooth Credentials
Learn how to purchase Mobile Bluetooth Credentials in Dealer Admin. -
Digital Key Credentials
Learn how to enable Digital Key credentials in Dealer Admin. -
Deactivate Cellular Communicators
This security feature allows you to automatically deactivate cellular communicators or keep them active after deleting any Customers or Systems. Deactivating c… -
Update System Firmware
Learn how to update system firmware in Dealer Admin. -
Update Keypad Firmware
Learn how to update keypad firmware in Dealer Admin. -
Personnel Roles
Learn how to manage personnel access in Dealer Admin. -
Service Requests
Learn how to create a service request in Dealer Admin. -
System Reports
Learn how to manage your customers' systems with reporting in Dealer Admin. -
Dealer Settings
Learn how to customize dealer settings in Dealer Admin. -
Dealer Dashboard
Learn how to manage your dealer dashboard in Dealer Admin. -
Billing
Learn how to manage billing in Dealer Admin. -
Dealer Resources
Learn how to navigate dealer resources in Dealer Admin. -
Personnel
Learn how to manage personnel in Dealer Admin. -
Reporting and Analytics
Learn how to manage your services with reporting and analytics in Dealer Admin.