Allow Virtual Keypad users to initiate a system panic from the app and website. Available options include Police, Fire, and Emergency panics. To enable System Panics in Virtual Keypad, complete the following steps.
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Go to Customers.
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Select the customer’s name.
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In App Users, find the user’s row and select the More icon, then select the Edit icon.
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Select the panic options that you want to enable in Virtual Keypad.
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Select Save.
To initiate a system panic, sign in to Virtual Keypad, open the Menu icon, and select Panic. Press and hold the desired panic option for three seconds.